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When Your Heat Pump Fails and You Need Help Fast Emergency Heat Pump Repair in Tacoma, WA  is critical when your system fails during extreme weather. A sudden breakdown can leave your family uncomfortable or unsafe, but knowing the signs of an emergency helps you act fast. When to Call for Emergency Service: Your system won't turn on You smell burning or see smoke Your heat pump makes loud grinding or screeching sounds Ice is building up on the outdoor unit Your home's temper